At Occucare International, we are committed to protecting your privacy and ensuring the responsible handling of your information. This Privacy Policy outlines the types of information we may collect, how we use it, the circumstances under which we may disclose it, and the measures we take to safeguard it. This policy applies to information collected through our website and related services.

1. Introduction

This Privacy Policy is designed to provide you with comprehensive information about our practices regarding the collection, use, and management of personal information. We believe in transparency, and this policy aims to empower you to make informed decisions about how you allow us to handle your information.

2. Policy Updates

In order to adapt to evolving legal landscapes, technological advancements, and changes in our business operations, we may, from time to time, review and update this Privacy Policy. Any modifications will be effective upon posting the revised policy on our website. We encourage you to periodically review this policy to stay informed about our privacy practices. Your continued use of the website and our services after the posting of any changes constitutes your acceptance of those changes.

3. International Data Transfer

THE WEBSITE AND SERVICES ARE HOSTED IN THE UNITED STATES. IF YOU ARE ACCESSING THE WEBSITE OR SERVICES FROM THE EUROPEAN UNION, ASIA, OR ANY OTHER REGION WITH LAWS OR REGULATIONS GOVERNING PERSONAL DATA COLLECTION, USE, AND DISCLOSURE THAT DIFFER FROM THOSE OF THE UNITED STATES, PLEASE BE AWARE THAT BY CONTINUING TO USE THE WEBSITE OR SERVICES, WHICH ARE GOVERNED BY UNITED STATES LAW AND THIS PRIVACY POLICY, YOU ARE TRANSFERRING YOUR PERSONAL INFORMATION TO THE UNITED STATES. YOU EXPRESSLY CONSENT TO THIS TRANSFER. YOU ALSO ACKNOWLEDGE AND AGREE THAT YOUR PERSONAL INFORMATION WILL BE PROCESSED IN THE UNITED STATES, WHERE DATA PROTECTION LAWS MAY NOT PROVIDE THE SAME LEVEL OF PROTECTION AS THOSE IN YOUR COUNTRY OF RESIDENCE. THIS INCLUDES, BUT IS NOT LIMITED TO, POTENTIAL ACCESS BY LAW ENFORCEMENT AND GOVERNMENT AGENCIES IN THE UNITED STATES.

4. Information Collection

4.1. Definition of Personal Information: Throughout this Privacy Policy, “personal information” refers to any information that identifies you as an individual or from which your identity can be reasonably ascertained. This includes, but is not limited to, the examples provided below.

4.2. Methods of Collection: We collect personal information in various ways in the course of conducting our business operations. These methods include, but are not limited to:

* When you subscribe to newsletters.
* When you request products or services from us.
* When you complete surveys or questionnaires.
* When you apply for employment.
* When you communicate with us via email, telephone, or in writing.
* Through automated means, such as cookies and similar technologies (see Section 7).
* From third-party sources, where permitted by law.

4.3. Types of Information Collected: The types of personal information we may collect include, but are not limited to:

* Name
* Email address
* Phone number
* Postal address
* Demographic information (e.g., ZIP/postal code, age, gender, preferences, interests)
* Financial information (e.g., credit card number, billing address) for purchases
* Information provided in response to surveys
* IP address, browser type, operating system, and other technical information collected automatically
* Usage data, such as pages visited, and time spent on our website.
* Any other information you voluntarily provide to us.

5. Use of Personal Information

5.1. Purposes of Use: We use the personal information we collect for various business purposes, including but not limited to:

* Operating and maintaining the website.
* Providing the products or services you request.
* Processing transactions and fulfilling orders.
* Providing customer support and responding to inquiries, requests, or complaints.
* Conducting customer surveys and market research.
* Detecting, preventing, and addressing fraud, security breaches, or other illegal activities.
* Improving our website, products, and services.
* Personalizing your experience on our website.
* Analyzing website usage and trends.
* Managing and administering your account.
* Complying with applicable laws, regulations, legal processes, or enforceable governmental requests.
* Protecting our rights, property, or safety, and the rights, property, or safety of others.
* Enforcing our agreements, terms of service, and other policies.
* For any other purpose disclosed to you at the time of collection.

5.2. Marketing Communications: We may use your personal information for promotional or direct marketing purposes, such as sending you newsletters, special offers, or information about new products and services. However, we will only do so in accordance with applicable law and your preferences. You have the right to opt out of receiving marketing communications at any time. You can exercise this right by contacting us using the contact details provided in Section 11 or by using any unsubscribe mechanism provided in the marketing communication. There is no charge for opting out of marketing communications.

5.3. Consequences of Not Providing Information: In some cases, we may require you to provide certain personal information in order to provide you with a specific product or service. If you choose not to provide this information, we may not be able to provide you with the requested product or service.

6. Disclosure of Personal Information

6.1. Confidentiality: We recognize the importance of keeping your personal information confidential and will take reasonable steps to protect its confidentiality, subject to the disclosures permitted by this Privacy Policy and required by law.

6.2. Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in providing our services, conducting our business operations, or performing functions on our behalf. These service providers may include, but are not limited to:

* Providers of hosting, maintenance, and support services.
* Payment processors.
* Shipping and delivery companies.
* Marketing and advertising partners.
* Data analytics providers.
* Providers of technical support.
* Providers of security and fraud prevention services.

We will only provide these third-party service providers with the information they need to perform their services, and we will require them to protect your information and use it only for the purposes for which it was disclosed to them. We will have contracts with these third parties that include obligations no less protective than the measures outlined in this policy.

6.3. Legal and Regulatory Requirements: We may disclose your personal information if required to do so by law, court order, subpoena, legal process, or governmental request. We may also disclose your information when we believe in good faith that disclosure is necessary to:

* Comply with applicable laws, regulations, or legal obligations.
* Respond to claims asserted against us.
* Enforce our agreements, terms of service, or other policies.
* Protect our rights, property, or safety, and the rights, property, or safety of others.
* Investigate and prevent fraud, security breaches, or other illegal activities.
* In connection with a merger, acquisition, sale of assets, or other corporate transaction.

6.4. Business Transfers: In the event of a merger, acquisition, sale, or other change of control or ownership of our company or its assets, we may transfer your personal information to the acquiring party or successor. We will provide notice of such a transfer and any changes to the Privacy Policy that may result.

6.5. With Your Consent: We may disclose your personal information to third parties with your explicit consent.

6.6. Anonymized and Aggregated Data: We may also disclose anonymized or aggregated data that does not identify you individually to third parties for various purposes, including research, analytics, and marketing.

7. Cookies and Similar Technologies

7.1. What are Cookies? Cookies are small text files that are placed on your computer or mobile device by your web browser when you visit a website. Cookies allow websites to recognize your browser and remember certain information about your preferences and browsing activity. Similar technologies, such as web beacons, pixels, and local storage, may also be used for similar purposes.

7.2. Why We Use Cookies: We use cookies and similar technologies to:

* Improve the functionality and performance of our website.
* Personalize your experience on our website.
* Remember your preferences and settings.
* Analyze website traffic and usage patterns.
* Deliver targeted advertising and marketing communications.
* Enhance security and prevent fraud.
* Conduct research and analytics.

7.3. Types of Cookies We Use: The types of cookies we use may include:

* **Essential Cookies:** These cookies are necessary for the operation of our website and enable you to access its basic features.
* **Performance Cookies:** These cookies collect information about how you use our website, such as which pages you visit and any errors you encounter. This information helps us improve the performance and functionality of our website.
* **Functionality Cookies:** These cookies allow our website to remember your preferences and settings, such as your language preference or login information.
* **Analytics Cookies:** These cookies are used to analyze website traffic and usage patterns. We may use third-party analytics providers, such as Google Analytics, to help us with this.
* **Advertising Cookies:** These cookies are used to deliver targeted advertising and marketing communications based on your interests and browsing activity. These cookies may be set by us or by third-party advertising partners.
* **Session Cookies:** These cookies are temporary and are deleted from your device when you close your browser.
* **Persistent Cookies:** These cookies remain on your device for a longer period of time, even after you close your browser.

7.4. Your Cookie Choices: You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies, or to choose which types of cookies to allow. However, please note that blocking or deleting certain cookies may affect the functionality of our website and your ability to access certain features. You can find more information about how to manage cookies in your browser’s help documentation or at www.allaboutcookies.org.

7.5. Do Not Track: Some browsers offer a “Do Not Track” (DNT) setting. Because there is no industry consensus on how to respond to DNT signals, we do not currently respond to DNT signals.

8. Data Security

8.1. Security Measures: We have implemented reasonable and appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include, but are not limited to:

* Using encryption to protect sensitive information during transmission.
* Implementing firewalls and intrusion detection systems.
* Restricting access to personal information to authorized personnel only.
* Regularly reviewing and updating our security practices.
* Providing security awareness training to our employees.

8.2. No Guarantee of Security: While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information. In the event of a data breach, we will take reasonable steps to mitigate the harm and notify affected users as required by applicable law.

9. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine the retention period include:

• The length of time we have an ongoing relationship with you and provide services to you.

• Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time).

• Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations).

10. Children’s Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us using the contact details provided in Section 11, and we will take steps to delete that information.

11. Your Rights and Choices

You have certain rights regarding your personal information, subject to applicable law. These rights may include the right to:

• Access: You have the right to request access to the personal information we hold about you and to receive a copy of that information.

• Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

• Erasure: You have the right to request that we delete your personal information in certain circumstances.

• Restriction of Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.

• Objection: You have the right to object to the processing of your personal information in certain circumstances, including for direct marketing purposes.

• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another controller, where technically feasible.

• Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

• Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal information infringes applicable data protection laws.

To exercise your rights, please contact us using the contact details provided in Section 11. We will respond to your request in accordance with applicable law. We may require you to verify your identity before we can process your request. We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law.

12. How to Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Occucare International, 3232 Chimney Rock, Houston, Texas 77056

Email: support@occucareinternational.com

Telephone: 713.802.0801